Quiz Me Dude — Support

Help with the trivia app for iOS and web.

Account & data

Quiz Me Dude works without creating an account — a private, anonymous device identity is created automatically so your groups, purchases, and generated decks are saved.

To permanently delete your account, open Settings in the app or on the web and tap Delete account. It happens immediately and can't be undone. This removes your profile, groups, streaks, trophies, and made sets — purchase records are kept as required for financial record-keeping, with personal details removed.

Decks bought through the App Store stay with your Apple ID. After deleting an account, reinstalling, or moving to a new phone, use Settings → Restore purchases to get them back.

Can't sign in? Email support@quizmedude.com and we'll delete the account for you.

Purchases

Deck, bundle, and subscription purchases are billed through the App Store. For a refund, use Apple's Report a Problem page — we can't issue App Store refunds directly.

Common questions

I lost my groups/decks after reinstalling the app. Your data is tied to your device's private identity, not an email login, so a fresh install (or a new device) starts fresh. Restoring across devices isn't supported yet.

Can I use my own AI key for deck generation? Yes — in the deck maker, choose "Use your own key" and enter an Anthropic or OpenAI API key. It's stored only on your device.

Privacy

See our Privacy Policy for what we collect and why.